Lucentia products are produced by Scientific Partners, LLC. We are committed to customer service and privacy. We want our customers to know that we take our responsibility seriously where your personal information is concerned. This website has been designed to securely manage your personal information as well as order history. We hope this policy statement helps you understand the type of information we collect and your rights and our responsibilities in keeping it safe.

This Privacy Policy explains how we collect, use, and under certain conditions disclose your personally information and the steps we have taken to secure that information. This Privacy Policy also explains your options regarding the collection, use and disclosure of your personal information. This privacy policy applies only to this website.

Collection and Use of Information

Visitors to this website are not required to disclose any personal information to browse. All information provided by visitors to this website is strictly voluntary, and any information provided may be gathered stored both online and offline in order to provide you with additional layers of customer support. Examples of personal information include, but are not limited to, your name, mailing address, email address, phone number, credit card information and any reseller information required to complete your order.

Cookies

We may collect non-personally identifiable information automatically through the use of “cookies.” Cookies are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our website.

Cookies do not contain any personal information unless you specifically supply that information. We use cookies to collect and store information for statistical purposes to improve the services we provide. If you are a registered user, we will use a cookie to save your settings and to provide customizable and personalized services. Cookies also enable you to select products, place them in your shopping cart and to purchase the items. If you do this, we keep a record of your browsing activity and purchase. These cookies do not enable third parties to access any of your personal information. You have the ability to set your browser to refuse cookies from websites or to remove cookies from your hard drive. If you choose to do this, you will not be able to access or use portions of this website.

Age

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18. If you are under the age of 18, please do not submit any personal information to us. You should rely on a parent or guardian to assist you.

How We Use Information

Internal Use

Scientific Partners, LLC uses the personal information you entered into this website to process and complete your order, including shipping and billing. Scientific Partners, LLC may also use your personal information to provide you with offers and updates. You may, at any time, request to be removed from promotional campaigns by contacting us.

External Use

In order to provide you with excellent service and value, we may share your personal information with outside parties who perform research and marketing tasks on our behalf. These outside parties must abide by this privacy policy to keep your personal information confidential and use it only for its intended purpose.

You acknowledge that Scientific Partners, LLC is located in the United States and, accordingly, your information may be processed and stored in the United States and that the US government, courts or law enforcement agencies may be able to obtain disclosure of your information through lawful means in the US. We may also disclose personal information for detection and prevention of fraud.

We reserve the right to transfer personal information in the event Scientific Partners, LLC acquires or merges with or is acquired by another company. Any information disclosed as a result of one of these events will be subject to the privacy policy in effect at the time.

Security

To protect your nonpublic personal information, we have put in place secure sockets layer (SSL) technology, which is designed to encrypt the personal information you provide us during your visit to this website. Note that email sent via this website is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. Scientific Partners, LLC will never ask for personal information or sensitive credit card data via email.

Updates to Personal Information

If you’re registered with us through this website, you may view, modify or delete your personal information by visiting My Account. If you are trying to update additional information (ie: tax identification information), please contact us directly.